Charity Leaders’ Exchange |
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Coverage




The Charity Leaders Exchange CEO Interview Program - People & Talent
The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.
What Does Penny Share?
One person in five in the UK is affected by lung disease. Millions more are at risk. The British Lung Foundation is here for every one of them, leading the fight against lung disease.
P... Dr. Penny Woods - British Lung Foundation - People & Talent
Dr. Penny Woods, Chief Executive, BLF
- The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.

The Charity Leaders Exchange CEO Interview Program - People & Talent
In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.
What Does Caroline Share?
YHA, which was founded in 1930, has the mission to inspire all, especially young people, to broaden their horizons gaining knowledge and independence through new experienc... Caroline White YHA - People & Talent
Caroline White, Chief Executive, YHA
- In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.


The Charity Leaders Exchange CEO Interview Program - Strategy Development
The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.
What Does Penny Share?
One person in five in the UK is affected by lung disease. Millions more are at risk. The British Lung Foundation is here for every one of them, leading the fight against lung disease.
<... Dr. Penny Woods - British Lung Foundation - Strategy Development
Dr. Penny Woods, Chief Executive, BLF
- The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.

The Charity Leaders Exchange CEO Interview Program - Strategy Development
In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.
What Does Caroline Share?
YHA, which was founded in 1930, has the mission to inspire all, especially young people, to broaden their horizons gaining knowledge and independence through new expe... Caroline White YHA - Strategy Development
Caroline White, Chief Executive, YHA
- In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.


The Charity Leaders Exchange CEO Interview Program - The CEO's Story
The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.
What Does Penny Share?
One person in five in the UK is affected by lung disease. Millions more are at risk. The British Lung Foundation is here for every one of them, leading the fight against lung disease.
Pe... Dr. Penny Woods - British Lung Foundation - The CEO's Story
Dr. Penny Woods, Chief Executive, BLF
- The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.

The Charity Leaders Exchange CEO Interview Program - The CEO's Story
In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.
What Does Caroline Share?
YHA, which was founded in 1930, has the mission to inspire all, especially young people, to broaden their horizons gaining knowledge and independence through new experience... Caroline White YHA - The CEO's Story
Caroline White, Chief Executive, YHA
- In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.


The Charity Leaders Exchange CEO Interview Program – The Charity and its Cause
The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed the Executive Director of Malaria No More UK, James Whiting.
What Does James Share?
Malaria No More UK’s goal is simple: to end deaths from Malaria. They inspire the public to rally behind the fight; encourage the UK government to lead the charge and fund innovative, impactf... James Whiting – Malaria No More UK – The Charity and its Cause
James Whiting, Executive Director, Malaria No More UK
- The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed the Executive Director of Malaria No More UK, James Whiting. Malaria No More UK’s goal is simple: to end deaths from Malaria. They inspire the public to rally behind the fight; encourage the UK government to lead the charge and fund innovative, impactful programmes to save lives in Africa.

The Charity Leaders Exchange CEO Interview Program - The Charity and its Cause
The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.
What Does Penny Share?
One person in five in the UK is affected by lung disease. Millions more are at risk. The British Lung Foundation is here for every one of them, leading the fight against lung disease.
... Dr. Penny Woods - British Lung Foundation - The Charity and Its Cause
Dr. Penny Woods, Chief Executive, BLF
- The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of the British Lung Foundation, Dr. Penny Woods.

The Charity Leaders Exchange CEO Interview Program - People & Talent
In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.
What Does Caroline Share?
YHA, which was founded in 1930, has the mission to inspire all, especially young people, to broaden their horizons gaining knowledge and independence through new experienc... Caroline White YHA - The Charity and Its Cause
Caroline White, Chief Executive, YHA
- In its inaugural session of its CEO interview program, The Charity Leaders’ Exchange and Harris Hill Executive Search interviewed Chief Executive of YHA, Caroline White.


Brian Miller and Gavin Llewellyn of Stone King alerted us of the legal issues to look out for on social media and gave us some case studies and cautionary tales.
Please use the link above to download their presentation. Stone King - Legal issues in social networking.


Charity Leaders’ Exchange – Presentation Videocast
Following our first seminar for 2015 last month, the Charity Leaders’ Exchange has produced a short videocast of the Alex’s seminar presentation
What Does Alex Share?
1. Why LinkedIn deserves your attention
2. What are some of the functions of LinkedIn more people should use?
3. 5 Top Tips for using LinkedIn
Further ...
Charity Leaders' Exchange - Social Media for Charity Leaders VideocastAlex Swallow, Programme Director, Charity Leaders' Exchange
- Following our first seminar for 2015 last month, the Charity Leaders’ Exchange has produced a short videocast of the Alex’s seminar presentation.


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Fred Payne , CEO, Bank Workers Charity
- The Bank Workers Charity exists to support current and former bank workers and their families across the UK. BWC’s Chief Executive, Fred Payne, discusses the nature of the stereotypes they have faced, and how they have adapted their service to overcome these stereotypes.

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Juliet Lyon CBE , Director, The Prison Reform Trust
- The Prison Reform Trust is an independent charity working to create a fair and effective penal system. In this case study Juliet Lyon discusses misconceptions about their work and how they are challenging them


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Stephen Dunmore , Interim CEO, Diana, Princess of Wales Memorial Fund
- Stephen talks through the process of merging voluntary organisations, and why charities need to think more about accountability and less about independence

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Jackie Ballard , CEO, Action on Hearing Loss
- Jackie talks to Knowledge Peers about the collaborative alternatives to a merger and the challenges that face alliances of charity organisations

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Denise Fellows , Director and CEO, Cass Centre for Charity Effectiveness
- "Charities consider collaboration when they are doing something new", but how do you ensure that your organisation develops itself and learns and grows from the experience?

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Simon Pope , Director of External Affairs, WSPA
- How can a charity support the work done by other organisations? The WSPA decided to approach the Metropolitan Police to highlight the importance of the Wildlife Crime Unit and to prevent further cut backs.

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Rachel Alcock , Campaigns Manager, WSPA
- Rachel Alcock from WSPA describes the importance of campaigning and the effects that came with the partnership with the Metropolitan Police.

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Mark Goldring, CEO, Mencap
- Mark Goldring, CEO of Mencap, describes the process of implementing a partnership model to clarify the relationship between their national office and local groups.

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Javed Khan , CEO, Victim Support
- Victim Support's has brought together many charities and made it easier for them to work together. Thanks to the network, 37 smaller charities are now sharing their resources and expertise in order to help victims of crime across England and Wales.

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Carol Long , Director of Services for Children and Families, NSPCC
- Despite being a leading children’s charity, the NSPCC relies heavily on partnerships with statutory organisations to provide the best service. Carol Long describes the difficulties and benefits of such relationships.

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Richard Leaman, Chief Executive, Guide Dogs for the Blind
- Guide Dogs for the Blind have been working in partnership with Microsoft to develop new technologies to ease mobility for those with sight loss. The aim is to enable a user's interaction with their environment through new mobile technologies.

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Richard Leaman, Chief Executive, Guide Dogs for the Blind
- Guide Dogs have recently partnered with Microsoft to develop new assistive technologies. Richard discusses the partnership's impact and benefits to both Guide Dogs as well as Microsoft.


A great thanks to all the Charity Leaders who joined us at Sadler's Wells Theatre on Tuesday, 26th June. The night focussed on the hot topic of Social Franchising, and whether it can work in the Not-For-Profit sector, with a debate between experts who have studied the subject, and charities and social enterprises that have tried, and failed, to franchise their work for real.
We heard from Chance UK, The International centre for Social Franchising,... Event Video: Interviews from the 'Social Franchising: Charity's Next Top Model?' - 26th June 2012

Speakers include:
Ann Phillips (Chairman for the evening and Chair of the Charity Law Association and a partner at Stone King) Laura Doughty (Stonewall), Lucy Buck (Child's i Foundation), Zoe Amar (Social Media Expert), Emma-Jane Cross (BeatBullying) and Jonathan Bird (NAPAC)
Topics Covered:
- Using Social Media to build brand awareness
Event Video: Social Media Strategy for Charity Leaders - 3rd December 2013

Thanks to all the charity leaders who joined us at the Getty Images Gallery on Thursday 26th April. The night was all about Stakeholder Management... how do you keep your Board, Volunteers, Members, Senior Management and all the other groups involved in your charity - happy? The debate revealed some interesting insights about communication, transparency, and management.
We heard from directors at Scope, Victim Support, The People's Supermarket, The... Event Video: In Stormy Seas - Keep Your Stakeholders On Board
- 26th April 2013


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Whitni Thomas , Investor Relations Manager, Triodos Bank
- Whitni Thomas discusses the Social Investment Market and the charity bond Triodos has raised for Golden Lane Housing.

The Scope bond enables the Charity to borrow £20M. Tom Hall identifes the reasons behind the Bond, challenges and outcomes
Presentation On the Scope Bond, prepared by Tom Hall, Director of Philanthropy & Corporate Partnerships

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Tom Hall , Director of Philanthropy and Social Investment, Scope
- Scope is a disability charity that work to improve the lives of disabled people and their families. Here Tom Hall discusses how and why Scope issued a Corporate Bond as a method of borrowing money.

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Tom Hall , Director of Philanthropy and Corporate Partnerships, Scope
- Tom Hall discusses the idea that charities work on a continuum of financial return, and how being high up on that continuum can help charities secure investment.


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Nick Aldridge , CEO, MissionFish
- Nick Aldridge works for eBay's charity partner, Mission Fish. which has helped many charities to set up online stores and build partnerships which benefit both eBay and charities.

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Ben Knowles , Director of Fundraising, War Child
- War Child has won several awards for their work with charity trading. Ben Knowles, Director of Fundraising, explains what he believes to be the key to their success.

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Hugh Forde , Managing Director Retail, Training and Affinity - Age UK
- With 20 million transactions per year, Age UK must be doing something right. Hugh Forde explains how concept stores have allowed Age UK to gain more value from donated goods, and raise more awareness of their cause and services

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Hamish Horton , CEO, Valldata
- Hamish tells us about the current landscape of charity donor demographics, and how technology, particularly mobile devices, will take an increasing role in delivering donations

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David Pain , Associate Director, Christian Aid
- Christian Aid is drastically changing its fundraising. Here the organisation's Associate Director David Pain talks us through those changes, what motivated them, and how they are being implemented.

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David Pain , Associate Director, Christian Aid
- Christian Aid Associate Director David Pain offers further details about the changes to his organisation's fundraising strategy. He explains how the changes were decided upon, details the process of implementing them, and discusses the wide variety of reactions that the changes have provoked from the fundraising community.


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Whitni Thomas , Investor Relations Manager, Triodos Bank
- St Mungo's, a charity working with rough sleepers in London, used a Payment by Results scheme for a recent project. Here Whitni Thomas explains how it works.

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Miles Templeman , Director General of the Institute of Directors
- The business and charity worlds have a lot to offer each other. Business professionals can bring their skills to charity boards, and charities can offer them a chance to develop them in a new setting

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Kate Bull, CEO, The People's Supermarket
- Kate Bull’s People’s Supermarket cooperative project has been successful, despite facing an enormous number of challenges. Here Kate reflects on those challenges and explains the lessons she has learned from running the project.

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Tim Jeffery , CEO, Spurgeons
- Tim tells us how Spurgeons recently won a large government contract: clear co-ordination, giving the job top priority across the organisation and learning from past mistakes

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Mark Goldring , CEO, Mencap
- To stay competitive Mencap has restructured their organisation. The CEO Mark Goldring describes the benefits of a challenging process.

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Penelope Gibbs Director, Out of Trouble, Prison Reform Trust
- As part of her role as the Director of the Prison Reform Trusts' Out of Trouble Programme, Penelope Gibb has conducted in-depth research about the relationship between Chairs and Chief Executive of charities.


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Jules Mason Head of Chief Executive's Office, Merlin
- Evidence and impact reporting is a vital but tricky area of charity work. As head of the evidence and impact team at the medical charity Merlin, Jules Mason knows more than most about how to set up good reporting practices.

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Edward Finch Partner, Buzzacott
- Impact reporting is a valuable tool in assessing the achievements of charities and social enterprises. Eddie Finch of Buzzacott explains how hard data can increase investment and fundraising opportunities.

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Matt Stevenson-Dodd, CEO, Street League
- Street League has recently undergone a major shift in it's charity objectives in order to better measure their impact with young people. Matt Stevenson-Dodd describes the process behind this change.

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Dan Corry CEO, New Philanthropy Capital
- New Philanthropy Capital (NPC) exists to make charities and funders more successful in achieving their missions through analysis, advice and consultancy. In this case study, Dan Corry, the CEO of NPC discusses the importance of measurement in ensuring your charity achieves it's goals.

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Judith Davey Director of People, Performance and Accountability, ActionAid
- ActionAid UK is an International Development Agency with a vision of a world without poverty in which every person can exercise their right to a life of dignity. Judith Davey, Director of People, Performance & Accountability, discusses ActionAid's Impact and Accountability process in relation to a climate change project in Bangladesh.

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Richard Piper CEO, Roald Dahl's Marvellous Children's Charity
- Roald Dahl's Marvellous Children's Charity exists to make seriously ill children's lives better by raising money to support individuals and organisations so that sick children can receive the highest quality care, advice and support. Richard Piper, the CEO of the charity discusses a holistic approach to Impact, which focusses on more than just measurement.


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Laila Takeh , Head of Digital Engagement, UNICEF UK
- In this case study Laila Takeh, Head of Digital Engagement, discusses UNICEF UK’s transition to becoming a digitally-minded organisation.

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Brian Miller Partner, Stone King
- While Cloud Computing can offer a realm of opportunities including increased flexibility and lower costs, having your data stored remotely can raise complications. In this case study Brian highlights through some of the more important issues to be aware of and what to look for from a Cloud service provider.


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Melanie Robinson , Head of Expansion, MyBnk
- Expanding education services abroad creates a number of problems, with differing cultures and education systems. Melanie Robinson shows how swapping a franchise for a consultancy model can lessen these issues.


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Gwyn Wansbrough , Managing Director, PYE Partners for Youth Empowerment
- PYE is a charity that supports transformative arts projects for young people around the world. With just a emphasis on engagement. Social Media and a rebrand have helped PYE to create an online community of volunteers and partners.

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Pat Fitzsimons , Chief Executive, Community Network
- What chance does a small charity have to compete with big companies? Community Network has found a way to survive on a highly competitive market.

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Alexandra O'Dwyer , Director of Communications and Marketing, Scope
- Who is best placed to explain what your organisation does? Scope opted to use the stories and experiences of its users to project the

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Katherine Mansell , Media Manager, WSPA
- When the WSPA began part-funding the Met Police’s Wildlife Crime Unit, they were well aware that the third sector could see it as controversial - Katherine talks about how they negotiated the initiative’s PR

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Zoe Amar , Head of Marketing and Business Development, Lasa
- When Zoe Amar started working at Lasa, marketing was a completely new function or the organisation. She explains how the close contact with internal and external stakeholders has played an important part in building a new department and rebuilding a brand.

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Oliver Howard , Head of Stakeholder Engagement, Scope
- Disability charity Scope has changed the way in which it relates to its stakeholders. Oliver Howard and his team have abandoned rigid categories and replaced them with a more nuanced approach.



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Edward Finch, Partner, Buzzacott
- Eddie Finch, a Partner at Buzzacott, provides an overview of the impact of the new SORP on trading charities.

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Edward Finch, Partner, Buzzacott
- The new SORP report will change some of aspects of charity financial reporting, however it has problems in addressing income streams and costs.


Growing and Maintaining a Personal Brand as a Charity Leader
We are very happy to be able to share with you our personal branding report, ‘Growing and Maintaining a Personal Brand as a Charity Leader’, which is available on our network only to our basic and full members.
Personal branding is a subject that is becoming increasing important in our professional lives, but little discussed in the charity sector. The report includes insights from our recent evening S... Charity Leaders' Exchange - Growing and Maintaining a Personal Brand as a Charity Leader - Download for Full and Basic Members of the Charity Leaders' Exchange


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Simon Lee , Solicitor, Anthony Collins Solicitors LLP
- Interested in social franchising? Simon outlines some of the key considerations to make - determining objectives, deciding the social/financial balance and IP concerns - at the outset

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Mark Richardson , Director, Social Impact Consulting
- Aspire, a social enterprise which employs homeless people, has revolutionised the homeless sector, creating jobs for around one hundred people per year. Founder Mark Richardson explains more.

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Melanie Robinson , Head of Expansion, MyBnk
- Creating a franchise can be complicated, with many opportunities for failure. Melanie Robinson explains how clear expectations and sharing key values can create long term partnerships and sustainable growth.

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Caroline White Chief Executive, Youth Hostel Association
- Founded 80 years ago, the Youth Hostel Association (YHA) was one of the UK's earliest social franchise organisations. Here the organisation's current Chief Executive, Caroline White, explains the YHA's structure and outlines both the benefits and risks of franchising.

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Michael Norton , Co-Founder, The International Centre for Social Franchising
- Michael Norton describes how to create a social franchise, and discusses the successful ChildLine India project.

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Gracia McGrath O.B.E. Chief Executive, Chance UK
- Chance UK provides mentoring programmes for children aged 5-11 years with behavioural difficulties, and has franchised it's model across the United Kingdom. In this video, Gracia McGrath O.B.E, the charity's Chief Executive discusses how she successfully replicated her charity, and the important lessons she has learnt.


This is the second in a series of Talking Guides on donor engagement, focusing on the challenges related to c... Talking Guide - Engaging corporate and major donors

This is the first in a series of Talking Guides on donor engagement, focusing on the challenges related to ga... Talking Guide - Gaining and retaining donors for the long term


Is marketing an essential spend for charities? Whilst opinion is now generally in
favour, there is still a strong feeling that this expenditure should be justified. Beyond this, it must be clearly linked to service delivery and improving the service for beneficiaries, and it must demonstrate a clear return on investment.
This Talking Guide will addres... Talking Guide - Charity marketing: A controversial spend?

