Knowledge Peers

Andy Rothery is an experienced interim manager of mid-sized businesses with particular expertise in the tech and media sectors. In this interview, he describes his work as deputy Managing Director at a new media business that had just been created as the result of a merger between two established firms. Cultures were very different, and this was causing serious issues for the business as it went about trying to forge its new identity. Andy explains how the board approached the significant change...

Paul Whiteing is CEO of PhonepayPlus, which regulates phone-paid services in the UK. During the past 18 months, PhonePayPlus has changed its strategy to focus on the prevention of regulatory breaches, rather than just seeking consumer redress once a breach has already taken place. Here Paul discusses:

• Reasons for the change in strategy
• The impact of the change on the organisation and its staff
• How the change was managed, including staff communication and training for the new r...

Russell Start, Managing Director of TEAM Allied, highlights the issues that companies comes across when assigning and relocating UK staff to international posts.

" ..... over 50% of international assignments fail."

John Marrin is an experienced HR expert who has also had management roles. He now specialises in the area of management performance. Here John looks at what training is essential during a recession, covering:

• What are the types of training intervention that companies should focus on during a downturn?
• Why are these important?
• What are the most cost effective ways of delivering these to the business?

William Barron, a business behaviour coach, advises on how you can delegate effectively.

“delegation mustn’t be abdication.”.

John Marrin is an experienced HR expert who has also had management roles. He now specialises in the area of management performance. Here John looks at the basics of measuring staff performance, covering:

• What are the most reliable measures of performance?
• How do the indicators differ when measuring skills v behavioural performance?
• What are the key data/metrics needed to understand employees’ performance?

Phil Brown is managing director of Youmanage. A company that provides businesses with an online HR toolkit for theirpeople managers and HR professionals.

In this interview Phil discusses:

• Why to focus on line managers
• How to use technology to improve effectiveness of line managers

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The challenges of growth Changing...

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The challenges of growth Changing...

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The challenges of growth Changing...

Brad Martin is founder of Thin Martian. A creative agency that designs and builds websites, campaigns, tools and games, using social network sites like Facebook and Twitter.

In this interview Brad discusses:

• What creative people are like to recruit and mange
• How Thin Martian keep staff happy
• How to retain your best staff

Jim Brigden, CEO at I Spy Search, describes how he came to join the company.

In this interview Jim talks about how he evaluated I Spy Search before accepting its offer, to make sure he was a good fit for the company.

John Marrin is an experienced HR expert who has also had management roles. He now specialises in the area of management performance. Here John looks at the basics of measuring staff productivity, coverin:

• What are the key measures of productivity?
• What are the most and least reliable measures?
• What are the most effective levers for improving productivity?

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Larger companies Smaller fast-gro...

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Introduction Building the company...

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Introduction Building the company...

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Introduction Building the company...

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Introduction Building the company...

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Introduction Building the company...

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Introduction Building the company...

Richard Finn, Change Management Consultant, talks about the ways of reducing staff attrition.

In this interview Richard explains:

● why reducing attrition is important
● how to reduce attrition
● the importance of a good induction process.

Guidance from UK Border Agency regarding document checks that employers must carry out for ALL new recruits.

Key points Recruitment is a process that requires a lot of time and can be very inefficient. Social Media such as Facebook and LinkedIn are changing this, as people can use their personal and professional networks to look for jobs London is a fantastic location to be in as a recruitment company; there are more HR Directors in London than anywhere else in ...

Jennifer Bartlett, an Employment Solicitor with Kingsley Napley, advises on how to go about introducing pay cuts.

In this interview Jennifer discusses:
● whether and under what circumstances pay cuts can be introduced
● how you should go about implementing a pay cut
● what could go wrong and what the penalties might be.

Geoff Eagland, NED of Point Topic, talks about his experience of making a substantial number of people redundant in a short space of time.

In this interview Geoff describes:

● the context surrounding the redundancies
● his concerns going into the process
● the persons involved
● the problems he faced during the process
● what he’s learnt from his experience.

Jacqueline Davis, Chief Executive of Community Connections, talks about her experience of implementing redundancies during a downturn.

In this interview Jacqueline explains:

● why her company needed to downsize
● her concerns of the process
● the problems that arose, and what went right
● what she's learnt from the experience.

Richard Finn, Change Management Consultant, talks about keeping staff motivated after a redundancy programme.

In this interview Richard explains:

● minimising the impact on the future after redundancies
● minimising survival syndrome
● measuring your success.

Most growing companies will, sooner or later, outgrow the pay packages that they had originally set up for their senior executives. But what should the new packages look like, and how can you make the change without creating unwanted disruption to the team? This Knowledge Peers Guide helps answer these questions by bringing together advice from employment incentive experts and executives who have restructured senior pay packages in their own organisations.

Romella Manning-Brown, Solicitor of Fox Williams LLP, talks about dealing with underperforming directors.

In this interview Romella explains:

● the legal issues surrounding management and their termination
● the preparation needed to terminate the employment
● minimising the cost of senior terminations
● how to handle the aftermath.

Catherine Parsons, Director of 360 HR Ltd, talks about dealing with underperforming directors.

In this interview Catherine explains:

● the legal issues surrounding management and termination of underperforming directors
● how to prepare for the process
● the role of the other directors on the board
● how to minimise the cost of termination
● how to manage the aftermath.

David Whincup, Partner of Hammonds LLP, talks about the issues concerning dealing with underperforming directors.

In this interview David explains:

● the legal issues surrounding the termination of directors
● how to prepare for the process of termination
● the best ways to strengthen performance criteria
● how to reduce the cost of termination
● who should be in charge of the dismissal process.

Richard Finn, Change Management Consultant, talks about the issues concerning underperforming senior staff.

In this interview Richard explains:

● how to identify underperformance
● the impact of underperformance on other staff in the company
● how to remedy underperformance.